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Privacy Policy for Your bandit101 Account

Our Privacy Policy explains what we collect when you open a bandit101 account, use the mobile lobby, or check a DANA, OVO, GoPay or QRIS payment.

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bandit101 Privacy Policy for Your bandit101 Account
CONTACT THE DESK

Privacy Questions Meet Account Support

A clear support route helps you resolve a privacy question without repeating your account history.

Account data request Ask us to identify the personal data linked with your bandit101 account. We may ask for the phone verification step or another account check before discussing records, so a private request does not expose your details to another person.
Wallet reference check If a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference appears in your account history, send the transaction reference rather than wallet credentials. We can use that reference to investigate a record while limiting the data shared in support.
Policy clarification For a question about collection, cookies, retention, or an access request, describe the specific section you want clarified. We will use the account details already available and ask for extra proof only when it is needed to protect your privacy.
DATA HANDLING

What We Do With Your Account Data

Privacy depends on practical controls, not broad promises. We separate the details needed for account access from payment references used to reconcile DANA or QRIS activity, and we limit internal access to…

Account details

We collect details such as your phone number and account identifiers to create the sign-in path, complete phone verification before account access, and connect your requests with the correct record. We do not need your password in a support message.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference can show whether a payment belongs to your account. We use the reference and status details for reconciliation, support, and account records rather than asking for full wallet credentials.

Cookies and devices

Cookies can remember language or session settings, while device signals can help identify an unusual login. You can manage browser cookie controls on your device, although changing them may affect sign-in continuity or the way the policy page loads.

Security checks

We may compare sign-in activity, phone verification, and device behaviour when an account appears unusual. These checks help protect your records and payment status. If a check blocks access, contact support and describe the device path you used without sharing your password.

Retention choices

We keep personal data only while it supports account administration, security, support, payment reconciliation, or a legal requirement. When a record is no longer needed, our handling process removes it, separates it from direct identifiers, or restricts access as appropriate.

Your requests

You can ask what personal data we hold, request a correction, or ask whether deletion is available for a particular record. Include your account phone detail and the request type, then complete any identity check needed to stop another person changing your data.

Privacy Policy Questions From Indonesia

These Privacy Policy answers focus on the account, device, and wallet questions you are most likely to have before opening or using an account. We keep the wording practical so you can see what to send, what a check may involve, and when local access rules matter. If your situation is not covered, use the support path with a precise question and a limited account reference.

The bandit101 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support records, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. It also explains retention, security checks, and requests to access or correct eligible data.

We use phone verification to confirm that the person opening or accessing an account controls the phone detail supplied. This protects account records and helps us answer a Privacy Policy request safely. We do not need your password or full wallet credentials to investigate a normal request.

Yes. The Privacy Policy covers payment references and status details linked with DANA, QRIS, OVO, GoPay, bank transfer, or a virtual account. We use these records to match a receipt, check an account issue, or investigate a status question without requesting unnecessary wallet credentials.

You can ask us to identify the personal data connected with your bandit101 account. Send the request through support with your account phone detail and the records you mean, such as device activity or a payment reference. We may complete an identity check before releasing account data.

Tell support which account detail is inaccurate and what the correct detail should be. We may ask you to complete phone verification or another account check before making a change. For a wallet record, include the transaction reference, not your DANA, OVO, GoPay, or QRIS credentials.

We retain personal data while it is needed for account access, security, support, payment reconciliation, or a legal duty. When the purpose ends, we remove the record, separate it from direct identifiers, or restrict access where appropriate. The exact period can depend on the record type.

Yes. Account availability and some data requests depend on local law, and our Privacy Policy applies where local law permits. If you are unsure whether a request or account action is available in Indonesia, contact support with your location and the specific policy question.

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